1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Site and any purchases you make from Word Mean Wear LLC. By accessing or using the Site, placing an order, or interacting with any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site. These Terms form a legally binding agreement between you and Word. We reserve the right to update or modify these Terms at any time by posting a revised version on the Site. Your continued use of the Site after the effective date of the revised Terms constitutes your acceptance of the changes.

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2. Eligibility and User Obligations

By using the Site, you represent that you are at least the age of majority in your jurisdiction or that you are the parent or guardian of a minor who is using the Site with your permission. You agree to use the Site only for lawful purposes and in accordance with these Terms. You will not engage in prohibited or abusive activities, including posting obscene or violent content, harassing or stalking others, violating intellectual‑property rights, hacking or introducing malicious code, or engaging in fraudulent schemes. We reserve the right to refuse service, terminate accounts, or cancel orders if we determine that a user has violated these Terms or applicable law.

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3. Products and Orders

All products on our Site are made to order. Product descriptions, pricing, and availability are subject to change without notice. We make every effort to display product colours and images accurately; however, we cannot guarantee that your computer’s display will accurately represent the true colour of the merchandise. We may limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case‑by‑case basis. We also reserve the right to discontinue any product at any time or modify its description.

When you place an order, you agree to provide current, complete, and accurate purchase and account information. All orders are subject to acceptance by Word. We may, at our discretion, limit or cancel quantities purchased per person, household, or order, especially if we suspect fraudulent or unauthorized activity. If we make a change to or cancel your order, we will attempt to notify you at the email address provided. Once production begins (usually within a few hours of your order), we cannot cancel or modify the order.

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4. Pricing and Payment

Prices displayed on the Site are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions relating to pricing or availability at any time, including after you have submitted your order. Payment is due at the time of order and must be made using one of the accepted methods at checkout. By submitting your payment information, you authorize us and our third‑party payment processors to charge the applicable amount (including taxes and shipping). All transactions are subject to verification. If your payment is declined, your order will not be processed.

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5. Shipping and Delivery

Our shipping policy forms part of these Terms. Each item is made to order and fulfilled within 3–5 business days. Once fulfilled, orders ship via standard mail. Estimated delivery times are 7–10 business days from the order date within the United States and 10–15 business days for international orders. Delivery timelines may vary depending on the shipping carrier, customs clearance, and local holidays. You will receive an email with tracking information when your order ships. International customers are responsible for any applicable customs duties or taxes. Once your order has been handed to the carrier, Word is not liable for delays, loss, or theft, but we will assist you in locating your package.

Please double‑check your shipping address during checkout. If a package is returned to us due to an incorrect address or delivery refusal, you may be responsible for reshipping costs. For further details, consult our Shipping Policy.

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6. Returns, Exchanges, and Cancellations

Because each product is printed on demand and made especially for you, we cannot accept returns or exchanges for size, fit, or preference reasons. If your item arrives misprinted, damaged, or is the wrong product, email us at info@wordmeanwear.com within seven (7) days of receiving it, include your order number and a photograph of the issue, and we will send you a replacement or issue a full refund, including shipping. Orders cannot be cancelled once production has begun (usually within a few hours of ordering); however, if you contact us immediately after placing your order, we will attempt to accommodate your request. For lost or undelivered packages, we will help track your package and may arrange a replacement. For additional details, refer to our Refunds & Returns Policy.

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7. Intellectual Property

All content on the Site, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Word or our content suppliers and is protected by copyright, trademark, and other intellectual‑property laws. You may use our Site and its content only for your personal, non‑commercial use. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or our products without our express written permission. Using our trademarks, service marks, or trade dress without our consent is prohibited. We reserve all rights not expressly granted to you in these Terms.

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8. Third‑Party Links and Tools

Our Site may contain links to websites or services operated by third parties. These third‑party sites are not under our control, and we are not responsible for the content, privacy policies, or practices of any third parties. The inclusion of any link does not imply our endorsement. We provide these links solely for your convenience, and your use of third‑party websites is at your own risk. When leaving our Site, we encourage you to read the terms and privacy policy of any third‑party site you visit.

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9. Prohibited Uses

In addition to other prohibitions set out in these Terms, you must not use the Site or our products: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual‑property rights or the intellectual‑property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website; (h) to collect or track the personal information of others; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Site. We reserve the right to terminate your use of the Site for violating any prohibited uses.

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10. Disclaimer of Warranties; Limitation of Liability

Our products and services are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, timely, secure, or error‑free; nor do we warrant that the results obtained from the use of the Site will be accurate or reliable. To the fullest extent permitted by law, Word disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. In no case shall Word, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Site or any products purchased from us. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

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11. Indemnification

You agree to indemnify, defend, and hold harmless Word and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference or your violation of any law or the rights of a third party.

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12. Dispute Resolution and Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. You agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site will be resolved through one of the following methods, at our sole discretion:

1. Informal negotiations. Before pursuing legal action, you agree to first contact us to attempt to resolve the dispute informally. If we are unable to reach an informal resolution within thirty (30) days, either party may initiate further action.

2. Binding arbitration. Any dispute that cannot be resolved informally shall be submitted to binding arbitration administered by a recognized arbitration organization in New York County, New York. The arbitrator’s award shall be final, and judgment may be entered upon it in any court of competent jurisdiction. Each party shall bear its own costs and attorneys’ fees, except that the prevailing party may recover its reasonable costs and attorneys’ fees in connection with the arbitration to the extent permitted by law.

3. Court proceedings. Alternatively, we may choose to pursue claims in courts located in New York County, New York, and you consent to the exclusive jurisdiction of such courts.

Nothing in this section shall prevent either party from seeking interim injunctive relief in any court of competent jurisdiction to prevent immediate and irreparable harm.

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13. Changes to the Terms

We may update or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.

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14. Contact Information

If you have any questions about these Terms, or you need assistance with an order, please contact us at:

Word Mean Wear LLC
Email: info@wordmeanwear.com
Mailing address: 240 Kent Avenue, Brooklyn, NY 11206, USA