1. Our Commitment

Word – Mean Wear strives to ensure that our Site is accessible to everyone, including people with disabilities. We believe that all customers and visitors should be able to shop online and enjoy our content without barriers. Accessibility benefits everyone and supports our mission of using words to bring people closer. This statement explains our commitment, the standards we follow, how we test our website, and how you can contact us if you encounter any accessibility issues.

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2. Standards and Guidelines

We work to make our Site conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are internationally recognized standards for digital accessibility. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments. In addition to WCAG, we aim to meet requirements under applicable accessibility laws, such as the Americans with Disabilities Act (ADA) in the United States and the European Accessibility Act (EAA). We also reference tools like WAVE and Lighthouse to evaluate our pages.

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3. Measures to Support Accessibility

To ensure that our digital shop is usable for as many people as possible, we have implemented the following measures:

•          Accessibility program. Accessibility is integrated into our design and development processes. We train our team to consider accessibility from the start and conduct periodic reviews.

•          Responsive design and keyboard navigation. Our Site is designed to be responsive across devices and screen sizes, and we strive to ensure that all interactive elements can be accessed using a keyboard alone.

•          Semantic HTML and ARIA landmarks. We use semantic HTML and ARIA roles to provide structure and context for screen readers and other assistive technologies.

•          Alternative text and captions. We provide descriptive alternative text for images and captions for videos where possible, so that visitors using screen readers can understand visual content.

•          Colour contrast and legibility. We aim to maintain sufficient colour contrast between text and backgrounds to ensure readability for users with visual impairments.

•          Consistent navigation. We structure our pages with clear headings and consistent navigation menus to aid understanding and orientation. Our forms and interactive elements include labels and instructions.

•          Regular audits and improvements. We perform manual and automated audits to identify and fix accessibility barriers. Our accessibility program is an ongoing effort, and we commit to continuous improvement.

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4. Known Issues and Ongoing Work

While we strive to maintain the highest level of accessibility, we recognize that some areas of our Site may not yet fully comply with WCAG 2.1 AA. For example, certain third‑party plugins, embedded media, or custom graphics may not meet all requirements. We are working to fix these issues and are collaborating with our vendors to ensure they adhere to accessibility standards. If you encounter any specific accessibility barriers, please let us know so we can address them.

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5. Feedback and Contact Information

We value your feedback and welcome suggestions to improve the accessibility of our Site. If you experience difficulty accessing any part of the Site, have trouble with our content, or require a reasonable accommodation, please contact us:

Email: info@wordmeanwear.com
Mailing address: 240 Kent Avenue, Brooklyn, NY 11206, USA

When contacting us, please describe the accessibility issue you experienced, the web page involved, and your preferred way to receive a response. We will make every reasonable effort to address your concerns and respond within a timely manner.

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6. Accessibility Statement Updates

We may update this accessibility statement to reflect changes in legislation, best practices, or our accessibility efforts. The “Last updated” date at the top of this statement indicates when it was most recently revised. We encourage you to review this statement regularly. Continuing to use our Site after any updates signifies your acceptance of the updated statement.